Electronic Health Record (EHR) Upgrade Information

EHR progress + details on MyHealth Info

We’re updating our Electronic Health Records system. We’re making progress.

Your past medical records are accessible from our new EHR system. Your provider and care team can access your medical records while caring for you.

How to view your current medical records through MyHealth Info.

Health records since June 28, 2022 are available on MyHealth Info. 

How to view your past medical records through the HISTORICAl portal.

Health records before June 28, 2022 can be accessed through the HISTORICAL portal. Here are detailed instructions on how to do it.

If you need help, contact Medical Records: 
866-465-9005 or myhealthinfo@northfieldhospital.org

Change your bookmark

If you have the old Historical portal bookmarked or saved to your favorites in your web browser, you will need to update it to the new MyHealth Info url.  

Trouble logging into MyHealth Info

Having trouble logging into MyHealth Info?

  • You may need to clear your browser’s cache and re-enter your log-in information.
  • It also might help to reset your password. 

Request Medical Records

If you need paper copies of your NH+C medical records for yourself or you need to send your medical records to another health care facility, please request past records through our Medical Records system.

Making or requesting appointments

You can make or request appointments for many different appointment types. Once you've made an appointment you can verify that is has been made by clicking on the Appointments button. Please don't call to schedule an appointment if you have already schedule one through MyHealth Info. 

Prescription refills

It may take longer to refill your medication. We are currently managing a high volume of medication refills.

Please request your refills from your pharmacy at least 7 days before your current supply is finished (10 days for mail order pharmacies). 

If you are running low on your medication and need it refilled urgently, please send a message through MyHealth Info. It’s the quickest way to reach us. 

Not a MyHealth Info user? Create your account anytime.

Communicating with your provider

Our providers and staff are working hard as we update our Electronic Health Records system.

If you’re a MyHealth Info user, you can send messages to your provider via MyHealth Info.

It’s the quickest way to get a message to your provider, and get answers to your questions.

Not a MyHealth Info user? You can create your own account anytime.