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Billing & Insurance

Billing & Insurance

  •  Download the  Understanding Insurance Brochure
  •  Download the  Frequently Asked Questions

Fees billed to you

Your bill from Northfield Hospital includes charges for:

  • the use of the facility
  • the services of the Hospital’s patient care staff
  • the supplies that were used in your care

Charges for professional services provided to you by a provider at Northfield Hospital will be sent separately from the Hospital’s bill. That bill may include charges for services of a pathologist, an anesthesiologist, a surgeon, a cardiologist, a radiologist and/or other providers.

Please note that any bill that is sent to you from a provider’s office is separate from the bill you receive from Northfield Hospital and you should contact that office directly with any questions you may have about that bill.

If you have insurance benefits

It is important to know and understand your insurance benefits. Whenever possible, it is recommended that you contact your insurance company prior to receiving medical services.

If you have been scheduled for services at Northfield Hospital, please take with you, at the time of your appointment, your insurance identification card or membership card, and any  necessary insurance forms — all completed and signed.

If you have provided your current, full insurance information at the time of each visit to Northfield Hospital, the Hospital, as a courtesy to you, will bill your insurance carrier directly  for the services you have received.

If you have any questions about your bill from Northfield Hospital or if you need any further assistance, please call a Patient Financial Services Representative, at 507-646-1399.

If you do not have insurance benefits

If you don’t have insurance coverage, the entire unpaid balance of the account is due within 30 days after discharge from the Hospital, unless you arrange with a representative of the Patient Financial Services Department for a scheduled payment plan. We are happy to offer you a variety of payment plan options, all at no interest.  We accept Mastercard, Visa and Discover for your convenience.  Contact our Patient Financial Services office for assistance at 507-646-1399.

If you have questions

If you have any questions, please call Northfield Hospital’s Patient Financial Services Department, at 507-646-1399.

Contact Northfield Hospital + Clinics

General: 507-646-1000
Patient Billing: 507-646-1399
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To provide feedback or share a concern, email us, call 507-646-1509 or complete a Grievance Form.

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        • Express Care - Temporarily Closed
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        • Lonsdale Clinic
        • Northfield Clinic
      • Specialty Care
        • Birth Center
        • Breast Care Center
        • Cancer Care & Infusion Center
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        • Hospice Care
        • Long Term Care Center
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