COVID-19 (Coronavirus) | Northfield Hospital & Clinics

COVID-19 (Coronavirus)

COVID-19 is a rapidly changing situation. The safety of you and our staff are our primary concerns. Here's important information about receiving care now and in the future.

To stay up to date on the latest information from Northfield Hospital + Clinics, visit this page frequently and call our Information Line at 507-646-1919.

Now Offering Video Visits

See Your Doctor Live Using Your Mobile Device or Computer. It’s never been easier for you to access great care. We bring the healthcare provider to you. With Video Visits, you can have a face-to-face appointment with your provider, discuss your concerns, get answers and a care plan tailored to you. You’ll receive the same personalized care you're used to in the comfort of your home.  Learn about Video Visits. 

    What to do if you think you have COVID-19

    1. Complete our FREE screening tool to learn your COVID-19 risk

    Complete our FREE screening tool to find out your risk level based on your symptoms and travel, and get the most appropriate care recommendations. Help us slow the spread of this virus by getting screened today while home. Available 24/7.

    2. Clinics - CALL FIRST - If you are showing any signs of COVID-19, DO NOT come into a clinic.

    Please call your clinic and we will discuss your symptoms with you and direct you where to go if you need to be seen. After hours or weekends - If you need help outside of clinic hours, call your clinic, and talk with the after-hours nurse. If an emergency, go to Emergency Department. 

    3. Emergencies

    For urgent and emergency situations, the Emergency Department is always open. You do not need to call first. For life-threatening emergencies, call 911.

      What If I Need Care For Something Other Than COVID-19?

      Your health needs don’t stop because of COVID-19. Northfield Hospital + Clinics doesn’t stop, either. It’s safe to come to the clinic or hospital when you need care for something other than COVID-19. We’re ready to care for your essential health needs during the pandemic.

      Anyone who is suspected of having COVID-19 is being treated in a special respiratory clinic in a completely separate space away from the clinics. With systemwide precautions and separate spaces for patients in the clinics, Emergency Department and hospital, we can care for you safely and comfortably. 

      Don’t tough it out. We’re here for what you need. 

      1. Video Visits - Now Offering Video Visits. With Video Visits, you can have a face-to-face appointment with your provider, discuss your concerns, get answers and a care plan tailored to you. You’ll receive the same personalized care your used to in the comfort of your home. Call your clinic to schedule.
      2. Clinic Visits -   We are seeing patients in clinic. We are using all precautions to keep you and our staff safe. Please CALL the clinic and tell us what’s happening with you, and we will help determine the best location if you need to be seen. Wondering what it’s like to visit the clinic these days? Here’s a quick tour.
        • Faribault 507-333-5499
        • Farmington 651-460-2300
        • Lakeville 952-469-0500
        • Lonsdale 507744-3245
        • Northfield 507-646-1494
        • Women's Health Center 507-646-1478
        • Rehabilitation Services – Northfield 507-646-8800
        • Orthopedic Clinic – Northfield 507-646-8900
      3. Message Your Provider - You can email your provider through MyHealth Info. Log in or sign up for MyHealth Info. Learn more about MyHealth Info

      Is it safe to come to a Clinic or the Emergency Department?

      Yes, it is safe to come. We are using all precautions to keep you and our staff safe.

      Clinics are open and are being reserved for patients who need new or on-going care needs other than COVID-19. Anyone who is suspected of having COVID-19 is being treated in a special respiratory clinic in a completely separate space away from the main clinic. CALL FIRST before coming in. Wondering what it’s like to visit the clinic these days? Here’s a quick tour.

      The Emergency Department is always open and ready to care for all emergency needs. We have safety measures in place to care for COVID-19 separately from other patients. Don't tough it out if you need to be seen. As always, CALL 911 if life is at risk and time is essential.

      What are you doing to keep me safe?

      We’re doing everything we can to keep you safe. Here are some of the important precautions we take to keep the environment safe for everyone:

      Maintaining COVID-19 Screenings

      These happen over the phone (at time of scheduling) and in person (during check-in). Temperatures are taken at check-in. We will continue to screen employees and take their temperatures upon arrival to work.

      Continuing PPE Protections

      Please wear a mask when entering a clinic or the hospital. If you do not have a mask, one will be provided. NH+C staff will continue to wear various forms of personal protective equipment (PPE) for both clinic and non-clinical staff. We are smiling under our masks.

      Restricting Access

      NH+C will maintain visitor restrictions. 

      Added Video Visits

      We have added the option to see your provider with a Video Visit. Learn more about Video Visits.

      Practicing Safe Social Distancing

      In the lobby and waiting rooms of each clinic we will practice safe social distancing. This means check-in lines will be 6 feet apart, as well as chairs in the lobby. We’ll monitor the number of people in waiting rooms and transition to patients waiting in the car if necessary. No need to worry about how far 6 feet is – we’ve marked the floor.

      Respiratory Clinic Continues

      The Respiratory Clinic is a separate space to see patients with respiratory symptoms. This isolated location follows all safety measures and PPE protocols.

      How is NH+C Prepared for COVID-19 and Other Health Needs?

      NH+C has systems in place to care for all patients safely, and to protect our staff. Patient and staff safety is our top priority. 

      NH+C is set up to protect the healthy at the same time that we care for the sick or injured. We have adapted space in the Emergency Department and in the hospital to care for COVID-19 patients separately from non-respiratory patients so we can care for each patient safely.

      • We have a Respiratory Clinic in a completely separate space for patients with contagious respiratory conditions. All other patients are seen in the main clinics. This lets us treat all clinic patients in the most effective setting possible for different conditions. 
      • We temporarily reduced clinic schedules – postponing non-essential clinic appointments – to focus clinic care on those who need it, like expectant women and patients with chronic conditions and those who need immediate care, like an injury or infection.
      • We have Video Visits as another option for clinic-level care in the safety and privacy of your home.
      • We resumed most elective surgeries and procedures with COVID precautions in place. Patients are tested for COVID in the days before their surgery or procedure.
      • We continue to perform urgent surgeries and have emergency surgery services available 24/7.
      • If a patient needs hospital-level care without ventilation for COVID-19, Northfield Hospital can care for that patient in designated space separate from non-COVID patients. Northfield Hospital does not have an Intensive Care Unit (ICU) or ventilators. We have a critical care unit (CCU) and enough ventilator technology to manage patients locally with a goal of transferring then to a facility that will be able to better care for them. If someone requires an ICU (primarily for access to ventilator care) we will transfer them as quickly and safely as possible.  

      What is COVID-19?

      COVID-19 is a respiratory virus that spreads easily from person to person. Symptoms are similar to seasonal flu and may appear two to 14 days after exposure.

      What are COVID-19 Symptoms?

      If your symptoms are mild, you can treat them at home. Take medicine to reduce fever; drink lots of fluids; stay separate from family members.

      Fever or chills

      • Cough
      • Shortness of breath or difficulty breathing
      • Fatigue
      • Muscle or body aches
      • Headache
      • New loss of taste or smell
      • Sore throat
      • Congestion or runny nose
      • Nausea or vomiting
      • Diarrhea

      If you experience the following symptoms, you should be seen by your provider. CALL your clinic. If emergency, go to the Emergency Department or call 911.

      • Trouble breathing
      • Unable to drink fluids
      • Elderly with significant weakness
      • Very high fever
      • Fever that gets better, then suddenly worsens, especially with an increased cough
      • Pain or pressure in the chest or belly
      • Sudden dizziness
      • Confusion
      • Severe or repeated vomiting
      • Severe dehydration

      Treating Yourself at Home

      Many cases of COVID-19 are not severe. You can treat yourself at home.

      • Individuals with undiagnosed fever, cough, shortness of breath should ALL self-quarantine. Please follow the CDC guidelines on how to discontinue home isolation
      • Stay away from others - Anyone with symptoms should isolate themselves from household members and intimate contacts
      • Household members and intimate contacts should limit their own contact with others, and monitor for symptoms
      • Drink lots of fluids
      • Sleep
      • Take medicine to reduce fever

      How Can I Protect Myself and Others?

      COVID-19 is spread through respiratory droplets. You can become infected if you are within 6 feet of someone who is contagious – whether they have symptoms or not. It’s also possible to get the virus from surfaces or objects. 

      • The CDC recommends wearing a cloth mask when out in public
      • Wash your hands often with soap and water for 20 seconds (Sing Happy Birthday two times). If soap and water aren't available, use hand sanitizer with at least 60% alcohol
      • Avoid touching your face - eyes, nose, mouth
      • Stay home except for essentials: groceries, medicine, outdoor exercise
      • Stay 6 feet away from other people in public
      • Cover your cough or sneeze with a tissue. Then throw away the tissue and wash your hands
      • Disinfect frequently used objects and surfaces with household cleansers and wipes
      • Consider ordering your groceries online and having them delivered

      Frequently Asked Questions

      Where can I find information on pregnancy and delivery during COVID-19?

      We’re committed to providing the safest, most comfortable birth experience possible. Precautions include:

      Will I be screened at the door and do I need to wear a mask? Why our staff wearing masks?

      Anyone entering the hospital or the clinics will be screened at the door. Masks are required in the clinics and the hospital. If you don’t have one, the screener at the door will give you a mask to wear while you’re here. Staff are wearing masks for your protection and theirs to prevent spread of germs.

      Have surgeries started again? What happens to my already scheduled surgery or procedures?

      We are resuming surgery and procedures based on Governor Tim Walz’s executive order. If you had a surgery or procedure scheduled prior to COVID-19, our team will call you. If you think you need surgery or were going to schedule a procedure such as a colonoscopy or pain injection, call your clinic to make an appointment.

      What if I need emergency surgery?

      NH+C can do emergency surgery. We have surgeons available 24/7 to take care of you. We are using all precautions to keep you and our staff safe.

      Is it safe to come to a clinic?

      Yes, it is safe to come. Clinics are open and are being reserved for patients who need new or on-going care needs other than COVID-19. We are using all precautions to keep you and our staff safe. Anyone who is suspected of having COVID-19 is being treated in a special respiratory clinic in a completely separate space away from the main clinic. CALL FIRST before coming in. Wondering what it’s like to visit the clinic these days? Here’s a quick tour.

      Which clinics are open?

      The following clinics are open for patients who need to be seen for health issues other than COVID-19. We are using all precautions to keep you and our staff safe. Please CALL before you come in. 

      • Faribault 507-333-5499
      • Farmington 651-460-2300
      • Lakeville 952-469-0500
      • Lonsdale 507744-3245
      • Northfield 507-646-1494
      • Women's Health Center 507-646-1478
      • Rehabilitation Services – Northfield 507-646-8800
      • Rehabilitation Services - Lakeville - Reopening July 6. Patients can be seen at Rehabilitation Services - Northfield. 
      • Orthopedic Clinic – Northfield 507-646-8900

      Which clinics are temporarily closed?

      • The Express Care Clinic is temporarily closed
      • Urgent Care is temporarily closed

      Can I get tested for COVID-19?

      NH+C is testing anyone who has symptoms of COVID-19. Symptoms include fever, cough, shortness of breath, sore throat, headache, body aches, fatigue, loss of taste or smell, diarrhea. We are not testing people who do not have symptoms except for the Minnesota Department of Health's request, to test participants and First Responders who were involved in the mass public events that began May 25. NHC is partnering  with MDH to test people with or without symptoms as tests are available. 

      If you have symptoms, call 507-646-1494 during clinic business hours to make an appointment for the respiratory clinic. If you are ill and need to be seen after respiratory clinic hours, go to the Emergency Department for evaluation and treatment.

      The amount of time varies for results to come back, based on lab capacity. If you are tested, you should isolate yourself until you get your results. The ordering provider will contact you to discuss the results.

      How much does it cost?

      The cash price of the COVID-19 diagnostic lab test is either $71.82 or $102.62 depending on the test kit used. If you have insurance coverage at the time of testing, your insurance will be billed.  Medicare, MN Medicaid and most major insurance companies have announced that this test will be covered and the patient will not incur the expense.

      If you do not have coverage at the time of testing, Northfield Hospital + Clinics will attempt to seek reimbursement through government funding before billing the patient.

      Who is most at risk of COVID-19?

      Those at high risk for complications: Adults over 65; women who are pregnant or delivered in the past two weeks; those with chronic health conditions or weakened immune system. These individuals should carefully monitor their health and call their provider right away with any symptoms: cough, fever over 100.4, trouble breathing.  

      How can I contact my provider?

      The best way to reach your provider is by email through MyHealth Info. Log in or sign up for MyHealth Info. Learn more about MyHealth Info

      What happens to my future appointments or scheduled surgery?

      You will be called if your future appointment or surgery needs to be rescheduled. If your provider determines that your appointment or surgery should not be postponed, we will care for you in the safest and most comfortable way possible. We have separate clinic and surgery facilities for conditions not related to COVID-19. 

      Are there visitor restrictions?

      Learn more about visitor restrictions

      Other restrictions

      • Students/Volunteers - No student or volunteer opportunities until further notice (new clinical rotations, observation, shadowing, volunteering). If you are in a clinical rotation now, contact your preceptor.

      Are there delivery restrictions?

      Northfield Hospital + Clinics is not allowing deliveries of items for patients or staff at Northfield Hospital. Laundry and essential personal hygiene items (shampoo and body wash) may be delivered for Long Term Care Center residents. Please contact the Long Term Care Center to make arrangements.

      Where can I find the information on sewing cloth masks?

      Sewing and Donating Cotton Face Masks for NH+C - Print out Sewing Checklist

      How can I find community links/resources?

      Where can I find NH+C News articles?

      View our News section to read our published News articles.

      How can I find out about cancellations?

      Check the Calendar for the latest information on support groups, classes and event cancellations.