Non-Discrimination Statement | Northfield Hospital & Clinics

Jump to Main Content

Home

  • Patient Login
    • Login or Create Account to MyHealth Info
    • Historical Portal (records before June 28, 2022)
    • Pay My Bill
    • Learn more about MyHealth Info
  • Find Location
  • Find a Doctor
  • Contact us
  • MyHealth Info
  • Donate Now

Search form

Get Care Today
  • Locations
    • Immediate Care
      • Urgent Care Lakeville
      • Urgent Care Northfield
      • Northfield Hospital
      • eCare
    • Primary Care Clinics
      • Faribault Clinic
      • Farmington Clinic
      • Kenyon Clinic
      • Lakeville Clinic
      • Lonsdale Clinic
      • Northfield Clinic
    • Specialty Care
      • Birth Center
      • Breast Care Center
      • Cancer Care & Infusion Center
      • Eye Physicians & Surgeons
      • Home Care
      • Hospice Care
      • Long Term Care Center
      • Rehabilitation Services – Lakeville
      • Rehabilitation Services – Northfield
      • Orthopedic Clinic
      • Sleep Center
      • Surgery Center
      • Women’s Health Center
      • Wound Healing Center
    Map & Directions
  • Providers
  • Services

    View All Services

    • Highlighted Services
      • Birth Center
      • Cancer Care
      • Ear, Nose and Throat (ENT)
      • Family Medicine
      • Orthopedics/Sports Medicine
      • Pediatrics
      • Pregnancy Care/Obstetrics
      • Surgery
      • Urgent Care
      • Women's Health - OB/GYN
      • Wound Healing
      • Classes + Events
    New Birth Center!
  • About
    • Careers
      • Careers
      • Volunteer Opportunities
      • Job Shadow/Clinical Rotation/Internship
      • Credentialing
    • About Us
      • News
      • History
      • Administrators
      • Board of Directors
      • Mission Vision Values
      • Annual Report
      • Quality Measures
      • NH+C Magazine
      • Donations to Non-Profits
      • Patient Stories
      • Hospital Auxiliary
    NH+C Overview
  • I want to ..
    • Find a Doctor or Provider
    • My Health Info Login
    • Get Directions
    • Pay my bill
  • Get Care Today

NH+C has COVID-19 vaccine for everyone age 5 and older. Call to schedule: 507-646-8019.  COVID-19 Vaccine Information 


Get the latest COVID Information including VISITOR RESTRICTIONS.

Non-Discrimination Statement

Discrimination is Against the Law

Northfield Hospital & Clinics (NH&C) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.  NH&C does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

NH&C:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

 If you need these services, contact our Interpreter Services office at 507.646.1069. 

How to file a grievance

If you believe that NH&C has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Patient Advocate, 2000 North Avenue, Northfield, MN  55057, Phone:  507-646-1509, patientadvocate@northfieldhospital.org. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, the Patient Advocate is available to help you.

How to file a civil rights complaint

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.
 

Language Assistance Services

ATTENTION: If you speak English, language assistance services, free of charge, are available to you. Call 1-507-646-1069

ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-507-646-1069.

LUS CEEV: Yog tias koj hais lus Hmoob, cov kev pab txog lus, muaj kev pab dawb rau koj. Hu rau 1-507-646-1069.

CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-507-646-1069.

注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電1-507-646-1069.

ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-507-646-1069.

ໂປດຊາບ: ຖ້າວ່າ ທ່ານເວົ້າພາສາ ລາວ, ການບໍລິການຊ່ວຍເຫຼືອດ້ານພາສາ, ໂດຍບໍ່ເສັຽຄ່າ, ແມ່ນມີພ້ອມໃຫ້ທ່ານ. ໂທຣ 1-507-646-1069.


ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-507-646-1069.

ប្រយ័ត្ន៖  បើសិនជាអ្នកនិយាយ ភាសាខ្មែរ, សេវាជំនួយផ្នែកភាសា ដោយមិនគិតឈ្នួល គឺអាចមានសំរាប់បំរើអ្នក។  ចូរ ទូរស័ព្ទ 1-507-646-1069

ملحوظة:  إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان.  اتصل برقم 1-507-646-1069 (رقم هاتف الصم والبكم

ATTENTION : Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 1-507-646-1069.

주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-507-646-1069 번으로 전화해 주십시오.

PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-507-646-1069.

XIYYEEFFANNAA: Afaan dubbattu Oroomiffa, tajaajila gargaarsa afaanii, kanfaltiidhaan ala, ni argama. Bilbilaa 1-507-646-1069.

 

 

Contact Northfield Hospital + Clinics

General: 507-646-1000
Patient Billing: 507-646-1399
Contact Us
Email Sign up

Patient Advocate

To provide feedback or share a concern, email us, call 507-646-1509 or complete a Grievance Form.

Get Involved

Volunteer or apply to join the Patient and Family Advisory Council.

Find

  • Doctors & Providers
  • Emergency Department
  • Urgent Care

Connect With Us

FacebookInstagram

Resources

  • Pay My Bill
  • Contact Us
  • Careers
  • Request Medical Records
© 2022 Northfield Hospital & Clinics. All rights reserved. Terms of Use | Notice of Privacy Practices | Website Privacy Policy | NHC Login
Non-Discrimination Statement | Accessibility Statement | Download Adobe Acrobat Reader
  • Main menu
    • Locations
      • Immediate Care
        • Urgent Care Lakeville
        • Urgent Care Northfield
        • Northfield Hospital
        • eCare
      • Primary Care Clinics
        • Faribault Clinic
        • Farmington Clinic
        • Kenyon Clinic
        • Lakeville Clinic
        • Lonsdale Clinic
        • Northfield Clinic
      • Specialty Care
        • Birth Center
        • Breast Care Center
        • Cancer Care & Infusion Center
        • Eye Physicians & Surgeons
        • Home Care
        • Hospice Care
        • Long Term Care Center
        • Rehabilitation Services – Lakeville
        • Rehabilitation Services – Northfield
        • Orthopedic Clinic
        • Sleep Center
        • Surgery Center
        • Women’s Health Center
        • Wound Healing Center
    • Providers
      • Patient Information
        • Request Medical Records
        • Patient Forms
        • Advance Care Planning
        • When You Have Concerns
        • Patients' Bill of Rights
        • Non-Discrimination Statement
      • Billing & Insurance
        • Price Estimate / Price Transparency
        • Accepted Insurance Plans
        • Frequently Asked Questions
        • I don't have insurance
        • Understanding Insurance
        • Financial Assistance/Charity Care
        • Patient Financial Services
      • Support Resources
        • Support Groups
        • Hospice Care
        • Patient Advocate
        • Patient and Family Advisory Council
        • Interpreters/Language Assistance
        • Social Work Services
        • Medication Disposal
        • Ethics Committee
        • Aging and Disability Resources
      • Northfield Hospital
        • Preparing for Your Stay
        • Tobacco-Free Campus
        • Northern Lights Cafe
        • Gift Shop
        • Visitors
        • Assistance at Home
        • Map of Hospital Campus
    • Services
      • Highlighted Services
        • Birth Center
        • Cancer Care
        • Ear, Nose and Throat (ENT)
        • Family Medicine
        • Orthopedics/Sports Medicine
        • Pediatrics
        • Pregnancy Care/Obstetrics
        • Surgery
        • Urgent Care
        • Women's Health - OB/GYN
        • Wound Healing
        • Classes + Events
    • About
      • Careers
        • Careers
        • Volunteer Opportunities
        • Job Shadow/Clinical Rotation/Internship
        • Credentialing
      • Classes + Events
        • EMR/EMT/CPR Courses
        • Learn CPR
      • Hospital Auxiliary
      • About Us
        • News
        • History
        • Administrators
        • Board of Directors
        • Mission Vision Values
        • Annual Report
        • Quality Measures
        • NH+C Magazine
        • Donations to Non-Profits
        • Patient Stories
        • Hospital Auxiliary
      • Health Resources
        • Chemical Health Resources
        • Fall Prevention
        • Medication Tracker
        • Mental Health Resources
        • Protect From Infection
        • Aging and Disability Resources
      • HealthFinders
      • Meals-On-Wheels
      • Northfield Healthy Community Initiative
      • Be Prepared
    • I want to ..
      • Find a Doctor or Provider
      • My Health Info Login
      • Get Directions
      • Pay my bill
    • Get Care Today